9kmovi FAQ – All Your Questions Answered in One Place

9kmoviYou must be at least 18 years old to register at and to place any bets or play any games — this is strictly enforced with no exceptions.

Your date of birth is required at registration and is automatically verified by the system. For large withdrawals or suspicious activity, national ID details may be requested. If an account is found to have been opened with a false age, it will be closed immediately and all funds may be forfeited.

If a minor in your household has accidentally created an account, contact support@9kmovi.net as a guardian — the account will be closed promptly. We also recommend using parental controls on shared family devices to restrict access to the site.

Live Casino lets you play against real dealers via live video stream — Baccarat, Blackjack, Roulette, Teen Patti, and Dragon Tiger are all available here. You get the feel of a real casino from home, with dealers dealing cards live and your bets processed in real time.

How to get started:

1. Log In and go to the "Casino" or "Live Casino" section.
2. Choose your preferred game — each table displays the minimum and maximum bet limits.
3. Once you join a table, the dealer's live video feed and the betting interface are displayed together on the same screen.
4. Place your chips within the allotted time to confirm your bet — each round typically lasts 30–60 seconds.

A stable internet connection (minimum 5 Mbps) ensures the best experience. On a slow network, playing via the app is more convenient — Download the app here.

The minimum bet amount varies depending on the game or sport. A general overview is provided below:

Sports Betting: Minimum ৳50 per bet. Accumulator bets can also start from a total stake of ৳50.

Live Casino: Varies by table. Typically starts from ৳100 minimum for Baccarat and Roulette. Premium tables may have higher limits.

Slots & Virtual Games: Most slots start from ৳20–৳50 minimum per spin.

The minimum and maximum bet amounts are clearly displayed within each game's interface, so there's no need to ask separately. If you're new, start with smaller amounts — get comfortable with the game before gradually increasing your stakes.

9kmovi No processing fees are charged on withdrawals — your full balance goes directly to your mobile wallet. However, bKash or Nagad may apply their own standard transaction charges separately, and those are 9kmovihas no affiliation.

Withdrawal Limits:

Minimum: ৳500 per withdrawal.
Maximum (daily): ৳50,000 via bKash/Nagad. Up to ৳2,00,000 per day via bank transfer.
Large withdrawal amounts may require KYC verification (National ID).

Time: bKash and Nagad withdrawals typically arrive within 15–30 minutes. Bank transfers take 1–3 business days.

To withdraw: Log in → Wallet → Withdrawal → Select amount & method → Confirm. Your first withdrawal will require mobile OTP verification.

Yes, you can — and this feature is available to use anytime, completely free of charge. There are two options:

Time-Out (Temporary Break): You can temporarily suspend your account for 24 hours, 7 days, or 30 days. Logging in will not be possible during the break. Your account will be automatically reactivated once the period ends.
How to: Settings → Responsible Gaming → Time-Out → Choose duration → Confirm.

Self-Exclusion (Long-term / Permanent closure): You can close your account for 6 months, 1 year, 2 years, or permanently. While an exclusion is active, opening a new account will not be possible.
How to: Settings → Responsible Gaming → Self-Exclusion → Select duration → Confirm via mobile OTP. You can also request this through live chat.

To permanently delete your account, email support@9kmovi.net — make sure to withdraw any remaining balance first.

9kmovioffers several tools to help you manage your spending and playing time on your own terms. All tools are free to use and can be found under Settings → Responsible Gambling:

Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it takes effect after 72 hours — to prevent impulsive decisions from being reversed in the moment.

Loss Limit: Set a cap on how much you can lose within a given period. Once the limit is reached, betting will be stopped automatically.

Reality Check: Pop-up reminders at 30 minutes, 1 hour, or 2 hours — "You've been playing for X amount of time." Keeping this on makes it much easier to stay aware of how long you've been playing.

Using these tools is a sign of responsible awareness. To learn more, on the Responsible Gaming page The full guide is available.